Get in Touch With Us

This page explains how to contact the Betting Not On Gamstop editorial team, what we can help with, and what we cannot. We are an independent information site. We are not a bookmaker, we do not hold your account, and we cannot see or change anything on a betting site.

What we can help with

Write to us if your message is about the content on wickedcycles.co.uk. The most useful topics are:

• Corrections: an offer, term or payment detail that looks wrong or out of date. Tell us the page, the statement and, if you can, where you saw the current wording.
• Reader feedback: a guide that was unclear, or a topic you would like explained, such as wagering requirements, withdrawal checks or fractional odds.
• Editorial and business enquiries: questions about how we review sites or how the site is funded.
• Removal or update requests: if you represent a company named on the site and believe a fact is inaccurate, send us the evidence and we will review it.

How to send your message

Use the contact details or form provided on this page by the site when it is built. Please do not send passwords, full card numbers or identity documents to us. We never need them.

1. Say what the message is about in the first line, for example "Correction" or "Feedback".
2. Name the page or the betting site you mean.
3. Describe the problem briefly, with dates and any official source you relied on.
4. Tell us whether you want a reply.

We read messages in the order they arrive. We do not promise a fixed reply time, and busy periods can mean a wait.

What we cannot do

We cannot get a withdrawal released, reopen a closed account, reverse a bonus decision or act as a go-between with a bookmaker. If you have a problem with a betting site, take these steps:

1. Contact the operator's customer support in writing and keep copies of every message.
2. Check the terms you accepted, especially bonus rules, verification requirements and withdrawal limits.
3. Use the operator's formal complaints procedure if support does not resolve it.
4. Check which regulator or licence the operator states, and whether any independent dispute route exists. Sites licensed overseas are outside the UK Gambling Commission's scope, so UK-style protections and escalation routes may not apply.

We also cannot recommend a way around a GAMSTOP exclusion. GAMSTOP is the free UK self-exclusion scheme covering sites licensed in Great Britain. Sites outside that scheme will not apply it, and that is a significant risk if you chose to exclude yourself.

If gambling is causing you harm

If betting is affecting your finances, relationships or wellbeing, speak to someone independent. In Great Britain, GamCare runs the National Gambling Helpline on 0808 8020 133, and its website offers chat support. GAMSTOP lets you self-exclude from licensed British sites for 6 months, 1 year or 5 years. Blocking software can also help on your devices. Setting deposit and loss limits, or using self-exclusion tools, is worth considering whichever site you use. Gambling should never be seen as a source of income or a way to fix money problems.

A note on how we are funded

Some links on this site lead to betting operators, and we may earn a commission if you sign up. Commission does not buy a place in our rankings. Our reviews are based on research and checks of publicly available terms, not on us placing bets or testing withdrawals. Offers, terms and availability change, so always read the operator's current terms before depositing. You can read more about site selection in our guide to trusted non GamStop casinos in the UK.

Our standards for corrections

Where we can verify a reported error, we update the page. Our latest fact-check for this page was on 1 October 2026. If something has changed since then, tell us. We separate what is confirmed from what is operator advertising, and where we cannot confirm something we say so.

Thank you for helping keep the information accurate. You must be 18 or over to gamble, and you should only bet what you can afford to lose.